FREQUENTLY ASKED QUESTIONS
We want everyone to have the best possible experience when they visit us at 1409 hair and so we have some guidelines to make sure that you can take time out and relax.
- The use of mobile phones is fine in the salon but we do ask that you please respect others nearby.
- If you arrive late for your appointment, we will do our best to accommodate your booking but because we do not want to keep anyone waiting we may have to shorten/change your appointment if your stylist has another guest immediately after you.
- Skin tests are available to all clients, if required, 48hrs prior to an appointment. *Please when cancelling or changing your appointment can you give us 24hrs notice. Many thanks.
Most of our guests book their next one or two appointments when they leave the salon; this way you make sure that you secure the time and dates best for you.
Please please please may we ask you to give us as much notice when cancelling or altering an appointment, 24 hours notice when possible many thanks.
We do have a cancellation list which is checked everyday we will do our best to give you a call and fit you in,promise!
Lisa works late every evening and the other stylists
work late Wednesday and Thursday evenings. It is essential to book in advance for these particularly busy times to save any disappointment.
At 1409 hair we insist on following the rules and regulations of the manufacturers that supply our colour for the safety and wellbeing of our clients.
We provide skin tests for all of our clients 48 hours prior to you appointment. Please pop in or call if you have any questions.
We may also need to perform a skin test if you have not had a colour with us or visited us in the past 6 months.
Our standard opening hours are as follows:
Tuesday: 9am – Late
Wednesday: 9am – Late
Thursday: 9am – Late
Friday: 9am – Late
Saturday: 8.30am – 5.30pm
We are totally flexible to our clients needs and so we always offer appointments outside of ‘normal’ salon hours if needed. Please call the salon to arrange a suitable time for you.